Last Updated: Aug , 2025
Introduction
At Arasu Dental Care, we are dedicated to maintaining the highest ethical standards in all aspects of healthcare service, patient communication, and public health education. This Ethics Policy outlines the principles and practices that guide our professional conduct both offline and online.
Our Ethical Standards
We place patient well-being and safety at the core of everything we do. Our operations, clinical care, and published information are rooted in current medical knowledge and responsible healthcare delivery. Our team adheres to professional values including respect, honesty, accountability, and transparency.
Clinical Care Practices
All healthcare professionals within our team are qualified and licensed to practice in their respective fields. They provide care based on evidence-based clinical guidelines and sound medical judgment. We do not allow external factors such as financial incentives to influence treatment decisions.
Patient Rights and Informed Consent
Before any procedure or medical consultation, patients are fully informed about the purpose, risks, benefits, and available alternatives. Consent is obtained voluntarily and recorded where appropriate. Patients have the right to ask questions, decline procedures, and seek second opinions.
Equality and Non-Discrimination
We are committed to treating every patient with dignity and respect. Our services are provided equally to all individuals regardless of age, gender, ethnicity, religion, disability, sexual orientation, or financial background. Discrimination of any kind is not tolerated.
Clinical Competence and Professional Conduct
Our medical team regularly updates their clinical knowledge and skills. Continuing education is a standard part of our professional culture. We maintain clear boundaries in patient relationships and uphold a respectful and compassionate environment at all times.
Emergency Guidance and Use of Online Content
Our website provides general health information for educational purposes. It does not replace consultation with a qualified medical professional. In case of a medical emergency, users must contact local emergency services immediately. Online tools or content are not to be used for self-diagnosis or urgent care.
Ethical Standards in Research
If our organization is involved in clinical studies or health research, all research is approved by appropriate ethics committees. Participants are provided with detailed information and must give consent before participating. Personal data used for research is protected by strict confidentiality and privacy standards.
Responsible Communication and Marketing
We avoid misleading information in our advertising and promotional content. Any testimonials or before-and-after images used on our platforms are truthful, shared with consent, and properly contextualized. We do not make claims that cannot be supported with clinical evidence.
Conflict of Interest Management
All contributors to clinical decisions or website content are required to declare any financial or personal interests that may influence their objectivity. If a conflict is identified, it is managed through appropriate review and decision-making processes to preserve impartiality.
Digital Tools and Technology Oversight
When we use digital tools in our services, such as patient portals, automated reminders, or appointment systems, these are monitored by professionals to ensure they function securely and effectively. All technology used in patient communication is reviewed to meet healthcare safety standards.
Accessibility and Cultural Sensitivity
Our services and information are designed to be accessible to all. This includes accessible website design, respectful language, and culturally appropriate communication. We work to ensure that all users can access our services with comfort and clarity.
Reporting Ethical Concerns
Any person who believes that we have not followed our ethical responsibilities may raise a concern.
Complaints or concerns can be directed to our ethics officer at
arasudentalcare@gmail.com or +91 88380 22157.
All reports are taken seriously and responded to within a reasonable time frame.
Oversight and Policy Review
This policy is regularly reviewed by our clinical governance or management team to ensure alignment with current best practices. Revisions are made as necessary based on regulatory changes or service evolution.
